Extended Warranty Options
Always n™
offers greater flexibility in providing service programs that
fit the specific needs of your site. Separate programs are offered for
Always
n™ single and three phase units as shown below. The
services described are available in program options "A" (basic)
to "N" (most enhanced). Coverage times are selectable
between basic (regular business hours, 8:00 to 16:30, Monday through
Friday, excluding holidays) and a 24/7 basis.
|
Service Plan |
Plan Details |
|
A |
Emergency 4 hour response,
Monday thru Friday, (excluding holidays), 8:00am - 4:30pm; Coverage 50
Km radius from service depot, includes 100% parts coverage (excluding
batteries); excludes labour. |
|
L | Emergency 4
hour response, 24/7; Coverage 50 Km radius from service depot; includes
100% parts coverage (excluding batteries); excludes labour. |
| W
| Emergency 4 hour
response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm;
Coverage 50 Km radius from service depot; includes 100% parts coverage
(excluding batteries); includes 100% labour; includes one (1) Semi Annual
preventative maintenance visit during coverage hours. |
|
A2 | Emergency 4
hour response, 24/7; Coverage 50 Km radius from service depot; includes
100% parts coverage (excluding batteries); includes 100% labour; includes
one (1) Semi Annual preventative maintenance visit during coverage hours.
|
|
Y | Emergency 4 hour
response, Monday thru Friday, (excluding holidays), 8:00am - 4:30pm;
Coverage 100 Km radius from service depot, includes 100% parts coverage
(excluding batteries); excludes labour. |
|
S | Emergency 4 hour
response, 24/7; Coverage 100 Km radius from service depot; includes 100%
parts coverage (excluding batteries); excludes labour. |
|
O | Emergency 4 hour
response, Monday thru Friday,(excluding holidays), 8:00am - 4:30pm;
Coverage 100 Km radius from service depot; includes 100% parts coverage
(excluding batteries); includes 100% labour; includes one (1) Semi Annual
preventative maintenance visit during coverage hours. |
|
N | Emergency 4 hour
response, 24/7; Coverage 100 Km radius from service depot; includes 100%
parts coverage (excluding batteries); includes 100% labour; includes one
(1) Semi Annual preventative maintenance visit during coverage hours.
|
|
Please contact the Service Department at
service@alwayson.com
or (250)491-9777 x201 for more information on available warranty
packages. |